Technical Services
Alliances Technical Services support your voice offerings and network, operating efficiently to benefit our partners from up-to-date operating systems and application software. Technical support services are designed to meet your business needs and requirements, assisting you in maintaining high QoS, monitoring routing performance, and optimizing operational costs. Leverage your business communication flow with ACG throughout our viable technical expertise and international industry experience. Our technical personnel is trained to support your voice communications infrastructure, routing and traffic flow, and your network platform.
Dedicated NOC
Alliances Network Operation Center (NOC) provides live support to our clients-partners. As per our operations from North-America and the Middle-East, Alliance ensures responsive trouble ticket resolutions and reactive feed-backs to our partners' NOC. The Alliance system and network engineers and technicians support efficient interconnections with our partners. Available virtually and physically for ad hoc projects, our technical personnel supply rapid assistance with equipment and colocation services. For further information on our technical support, kindly contact us at noc{at}acg{dot}ca.
